Navigating Tricky Waters & Dealing with Mean Comments as a Boutique Owner

Welcome to “The Hot Seat AMA” episode 001 on Have a Seat Podcast!

Today, I want to dive into something that hits close to home for many of us: the weight of dealing with mean comments as a small shop owner.

We’ve received a heartfelt question from one of our own, a small business owner just like you, who’s been grappling with the sting of hurtful words.

Here’s what they asked:

“Hey there, I’m a boutique owner and I often find myself hurt by mean comments from customers and even competitors. It’s hard not to take it personally. Do you have any advice on how to handle these situations and not let them affect my confidence and passion for my shop?”

Ah, what an honest and vulnerable question.

It’s no secret that when we put our heart and soul into our business, it feels like an extension of ourselves. So, when those mean comments come barging in, they can rattle our confidence and dim our passion. Let’s explore a perspective shift that can be transformative, not just for how you navigate criticism, but for how you walk through life itself.

So, let’s dive in, shall we?

It’s not uncommon to feel the sting of hurt when mean comments come your way, especially in the world of owning a boutique. You put your heart and soul into your shop, pouring your passion and creativity into it, so it’s completely natural to feel shaken by negativity. But here’s the thing I want you to remember: You are so much more than the mean remarks thrown your way.

Imagine this: You’re walking down the street, and you see someone scowling at you, saying hurtful things before moving along. What would you think? Most likely, you’d realize that their behavior has little to do with you and more to do with whatever is going on inside them.

Similarly, when a customer or competitor makes a mean comment, it’s often a reflection of their own feelings, insecurities, or struggles. It’s not truly about you or your boutique. When someone lashes out, they’re often projecting their own internal turmoil onto the outside world. And remember, people who are content and secure in themselves usually don’t go around spreading negativity.

I understand how challenging it can be not to take these comments personally. We all have a tendency to internalize negativity, especially when we care deeply about something like our shop. But I want to offer you a new perspective, one that can truly empower you: You have the power to choose how you react to these situations.

Think about it this way: When someone is rude or unkind to you, it’s like they’re handing you a package wrapped in negativity. You have a choice. You can either accept that package and let it affect your confidence and passion, or you can choose not to take it personally and let it roll off your back.

Now, I’m not saying it’s easy, but it is possible. It starts with recognizing that those mean comments are not a reflection of your worth or the quality of your boutique. Instead, they’re opportunities for growth and healing. They’re invitations to let go of old wounds and patterns that have been holding you back.

You are worthy, and you deserve to feel confident and passionate about your shop regardless of what anyone else says. Your worth is not determined by the opinions of others. Your worth comes from within, from the love and dedication you pour into your business.

So, my advice to you is this: When those mean comments come your way, take a deep breath. Remind yourself that these comments are not about you but about the person uttering them. Choose not to internalize the negativity. Instead, send them love and compassion, knowing that their negativity is a reflection of their own struggles.

And as you navigate these challenges, remember that you are not alone. Surround yourself with a supportive network of friends, mentors, and fellow boutique owners who understand the journey you’re on. Lean on them for encouragement and perspective.

In the end, every challenge you face, every mean comment that comes your way, is an opportunity for growth and transformation. It’s a chance to strengthen your confidence, deepen your passion, and rise above the negativity. You’ve are already enough, and you are capable of shining brightly no matter what storms come your way.

As we wrap up, here are a few journaling prompts to help continue the conversation:
  1. Reflect on a time when a mean comment affected you deeply. What did you learn from that experience? How did it shape your perspective on taking things personally?
  2. Consider a recent negative interaction you had with a customer or competitor. How might their words be a reflection of their own struggles or insecurities? How can you separate their words from your self-worth?
  3. Imagine your boutique thriving and your confidence soaring. How does it feel to embrace your worth regardless of outside opinions? Write down the emotions and sensations that come to mind.
  4. Think about someone you admire who exudes confidence and resilience. What can you learn from their ability to not take things personally? How can you apply their mindset to your boutique journey?
  5. Write a letter to yourself, reminding you of your strength, passion, and worth as a boutique owner. Offer yourself words of encouragement and support for the times when negativity creeps in.

Ready to take the spotlight? It’s your chance to shine on “The Hot Seat AMA” segment of the Have A Seat podcast! We’re eager to hear your burning questions – whether it’s about life, business, laughter, or everything in between. Submit your questions and join us in having real conversations about tough topics!



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