the laken lane

refund request

do I qualify?

Refund Eligibility Requirements

  • The primary and most important factor in receiving a refund is that your request must be submitted no later than 48 hours from the date of purchase. This includes weekends and holidays. There is no exception to this rule unless otherwise stated on the service page.
  • To receive a refund, you must first provide proof of purchase. This may be done by verifying your email, membership number, and order number or by showing proof of payment. Once proof of purchase has been verified, a refund may be granted.
  • If you have requested a refund for the course in the past, you are ineligible for a refund. We offer a very lenient refund policy for all digital courses; we can only protect our services and customers by imposing a strict no-double-jeopardy refund rule. This rule specifies that if you join a course, program, training, or offer of any sort on and ask for a refund, you will not be allowed to re-enroll in the program(s) later on. Please be advised that our policy states that once you cancel your membership, you will need to wait a full year before being eligible to renew your membership. Creating fictitious accounts, email addresses, and/or usernames to re-enroll may result in your account suspension and a lifetime ban.
  • We’re sorry to inform you that refunds will not be granted due to exceeding the download limit. This policy is in place to ensure that all users have a fair chance to access the content they need. We understand that this may cause some inconvenience, but we hope you understand our decision.

If you meet the abovementioned requirements, you may submit a refund request by completing the form below. Please note that all refund requests are subject to review and approval, and we cannot guarantee that all requests will be approved. We may deny any approval requests that do not meet the aforementioned requirements.

Request your refund…

refund request form

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This email MUST be attached to your order receipt. Your refund will be communicated by email.
MM slash DD slash YYYY
Reason for refund

Refund Request Type*